Duties and Responsibilities:
- The Food Supervisor will be working in a dining hall environment.
- This individual provides oversight at the direction of management on site to coordinate routine work activities of workers and/or service employees engaged in food operations or services at any type of food service establishment, including but not limited to fast casual, coffee/counter service, cafeterias, events/banquets, casual dining and cafes.
- This individual will provide support to management in the daily oversight of key functions and employees during the normal course of business.
- The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position.
- These responsibilities may differ among accounts, depending on business necessities and client requirements.
- Understands and follows all policies and procedures.
- Assists in ensuring a safe working environment throughout the facility for all employees.
- Assists in monitoring employee productivity and provides suggestions for increased service or productivity.
- Responsible for the oversight of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities as directed by on-site management.
- Responsible for orientation and training of employees.
- Performs day-to-day assignments in addition to oversight duties, including administrative tasks, serving food, stocking and cleaning.
- Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
- Promote in the development of the food service team.
- Attends all allergy and foodborne illness in-service training.
- Complies with all Sodexo HACCP policies and procedures.
- Reports all accidents and injuries in a timely manner.
- Complies with all company safety and risk management policies and procedures.
- Participates in regular safety meetings, safety training and hazard assessments.
- Attends training programs (classroom and virtual) as designated.
- May maintain inventory and/or key control and have responsibility for ensuring opening, closing and daily procedures are being completed.
- May operate cash register (or equivalent), receive payments of cash, checks and charges from customers or employees for goods or services, making change and issuing receipts or tickets to customers.
- May perform other duties and responsibilities as assigned.
Job Qualifications: Experience/Knowledge:
- High School diploma, GED, or equivalent experience.
- 1 or more years related experience. Previous supervisory experience preferred.
- Must be able to coordinate the routine responsibilities of staff and resources.
- Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
- Ability to maintain a positive attitude.
- Ability to communicate with co-workers and other departments with professionalism and respect.
- Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
- Ability to provide clear directions and respond accordingly to employees.
- Ability to use a computer.
License/Qualifications Certifications:
General Qualifications:
- Willingness to be open to learning and growing.
- Maturity of judgment and behavior.
- Maintains high standards for work areas and appearance.
- Maintains a positive attitude.
- Ability to work a flexible schedule.
- Must comply with any dress code requirements.
- Attends work and shows up for scheduled shift on time with satisfactory regularity.
Physical Requirements:
- Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
- Significant walking or other means of mobility.
- Ability to work in a standing position for long periods of time (up to 8 hours).
- Ability to reach, bend, stoop, push and/or pull, and frequently lift 35 pounds and occasionally lift/move 40 pounds.